By Historical Era
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Our products have a 100% customer satisfaction guarantee. If you find that you need an exchange or refund for any of our products, contact us within 10 days** of receipt of your order by:
- E-mailing us making sure that the e-mail includes your name, order number, item description and stating if you would like an exchange or return.
**If you are purchasing a Christmas gift, returns and exchanges will be accepted through January 15, 2010.
Return the product with a copy of the invoice, and instructions (refund or details of an exchange) within 5 days to:
7956 County Road 451
Hawks, Michigan 49743
You may send it back via a reliable carrier of your choice, i.e. FedEx, UPS, USPS.
Recollections will issue a credit within 4 days or ship the replacement product within 14 days of receipt of the goods.
If you are in a hurry to get an exchange, please call us immediately so that we can get it underway and to you.
What our customers say:
Good Morning Barb,
Just wanted to drop you a note to let you know everything I have received in mediums fits great! I am sure the sewing line will be glad to know that crazy lady from Alabama is finally happy. I am attaching a couple of pictures. Aren’t my horses beautiful?
Sunday, I wore the caped dress to church – it was snowing – a very rare occurance in Alabama. I also went to the grocery store. The lady checking me out asked about my dress. Where I got it etc. I told her about your website and told her to tell you Cynthia from Alabama recommended Recollections. I think she will contact you as she has an antebellium dress made for her but doesn’t know where to get more.
I am wearing the lace blouse and navy skirt today at work, with the hair comb. I LOVE my clothes!!!!!!!!!!!Thank you for having so much patience with me. Tell Shelby, Sara, and all the others.
More testimonials from our customers.
BBB Reliability Report for
A BBB Accredited business since 02/21/2006
BBB Rating A+